Care and Maintenance

Powder Coated Joinery

Your windows are factory pre-finished in long-lasting electrostatically applied powder coating. Powder coating is one of the most durable colour coatings available, and with very little effort on your part, it will provide you with many years of excellent service.

We want you to get the full long-term benefit of choosing low maintenance powder coated windows. So please read the following few simple things you need to do to get maximum satisfaction from your investment.

With powder coated joinery, the metal composition, form and surface texture, as well as the viewing angle, can have a profound effect on the subjective impression of colour.

It is also possible, on close inspection or from certain viewing angles, to observe variations in brightness, banding, streaking and other visual effects on the significant surfaces. These variations seldom impair the performance of the powder coating and as such will not be accepted as grounds for rejecting the Product.

A viewing distance of no less than two meters is required when viewing external architectural applications.

You need to wash the joineries to maintain their good looks. Simply use a good quality, soft bristled, window washing brush. Some brushes have in-built

detergent dispensers and connect directly to the garden tap. These brushes make it really easy to rinse off the detergent bubbles - which is a very important part of the care process.

If you choose to wash the windows by hand in the traditional way, simply use a diluted solution of mild liquid dish wash mixed the same way you would use to wash your dishes. Be sure to rinse off the window with a gentle spray from the garden hose, and dry the glass to avoid any marks developing.

Regular washing of your powder coated aluminium Product will ensure a long lasting product. We recommend washing your windows as described above:

  • At least every six months if you live in a rural area;

  • At least every three months if you live in an urban area or other area with high pollution such as an industrial or geothermal area or within 1 km of the sea. In such areas, you should also wash your windows at least once a month with cold water. 

To restore powder coated surfaces that have lost gloss or are chalking, polishing with a high-quality crème polish in accordance with the manufacturer’s instructions is recommended. Avoid polishes that contain cutting compounds.

Never use any other kind of solvent cleaner as it could damage the powder coating or cause it to deteriorate and age rapidly. Common solvents such as petrol, acetates, dulon thinners and Methyl Ethyl Detone (MEK) are very damaging to powder coat and must never come into contact with it. Highly acidic, alkaline, common household solvent or alcohol-based cleaners are not recommended either. These comments apply equally to the other components that make up the window or door - do not use any solvents other than water.


Glass windows and doors should be washed and dried regularly to ensure long-term durability. In urban areas washing should be done every three to six months. When washing, soak the glass surface with warm water and a mild soap detergent solution or proprietary glass cleaners to loosen dirt and debris. Do not use solvents, especially when washing double glazing and laminated glass as this could damage the edge laminate interlayer or unit sealant.

Use a soft grit free cloth or sponge when washing. Avoid washing in direct sunlight. Do not use scrapers or razor blades.

After washing, rinse with clean water and dry the glass using a clean, grit-free squeegee, cloth, or paper towel. Remember, wet glass is dirty glass.

All water and cleaning solution residue should be dried from the window gaskets, sealants, and frames to prevent water spots.

Avoid cleaning tinted and reflective glass surfaces in direct sunlight.

When washing double glazing and laminated glass, use the same procedure as above but ensure no solvents come into contact with the edge laminate interlayer or unit sealant.